Why include a Live Chat tool on your website?

It is common to think that a Live chat it’s just a tool to establish a communication between potential customers and a salesman, but its advantages go way beyond that.

The majority of the companies invest in social networking, Google Adwords, Twitter, Facebook and more, but they don’t consider the fact that what makes these services relevant is the spontaneousness and that behind each account there is a living, flesh and bone person reading and reacting to the conversation.

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